What is the first step in child protective services (CPS) investigations?

The first step in child protective services (CPS) investigations is assessing reports of abuse or neglect. This initial assessment is crucial because it helps determine whether the concerns raised have sufficient merit to warrant further investigation. CPS must evaluate the validity of allegations to ensure not only the welfare of the child involved but also to protect families from unwarranted interventions.

During this phase, CPS professionals gather information from various sources, such as the person making the report, family members, and any available records related to the family's situation. The outcome of this assessment will guide the next steps in the investigation, which may involve interviews, providing services, or even legal action concerning custody, if necessary. This systematic approach is essential because it allows CPS to prioritize cases and allocate resources effectively, focusing on the children and families that need immediate support and intervention.